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Support

You don’t run your first event alone.

We verify your account within 24 hours and help you run your first event. After that, it’s yours to run.

Creating an account is free.

From account to door

Three steps.

  1. Today

    You create the account

    Name, email, phone and your venue or organisation. A few minutes.

  2. Within 24 hours

    We verify the account

    We get in touch on the number you gave us.

  3. The first event

    We’re with you

    Tickets, lists, links and door: we prepare the first one together.

Need help now?

First event: what we prepare together

  • Event and tickets ready
  • One link per channel
  • Staff with their permissions
  • Scan on the door phones

Questions

Can I add door staff?

Yes. Add your staff and choose what each person sees: the door only, no revenue, or read only.

What happens if the network drops at the door?

Scan keeps validating QR codes. Entries are saved and reach the back office as soon as the connection is back.

How do I see where sales come from?

Create a link for each channel: venue, DJ, social, photos. Each link has its own numbers, live during the event.

How do I contact support?

Write to supporto@overnight-app.com from your account’s address, with the name of the venue or event.

I forgot my Overnight Business password.

Write to supporto@overnight-app.com from your account’s address: we’ll help you get back in.

Your next event will be better than the last.

Without history, every event starts from zero. Create your account today: from your first event you know who comes in and where they come from, and you start recognising who comes back.

Create your account
Create your account